Privacy Policy

Perfect Pergolas

Effective Date: November 10, 2026

At Perfect Pergolas, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, schedule a consultation, or interact with our advertisements.

1. Information We Collect

When you contact Perfect Pergolas, visit our website, or submit an inquiry, we may collect the following information:

Full name
Email address
Phone number
Home address or project location
Information about your pergola project, including size, preferences, budget, and installation timeline
Information submitted through our website contact forms, Facebook advertisements, Instagram advertisements, or other communication channels
Website usage information, such as IP addresses, browser types, and interactions with our website, when collected through applicable website technologies

We collect information that you voluntarily provide and, where applicable, information collected automatically through website analytics and advertising technologies.

2. How We Use Your Information

Perfect Pergolas may use your information to:

Respond to questions and inquiries
Provide pergola estimates and pricing information
Schedule consultations and installation appointments
Communicate about your project
Provide customer service and warranty assistance
Send appointment reminders and project updates
Follow up on requested estimates or consultations
Improve our website, advertising, products, and services
Send promotional communications when permitted by applicable law and your communication preferences

We do not sell your personal contact information to third-party data brokers.

3. Facebook and Instagram Lead Forms

Perfect Pergolas may advertise through Facebook and Instagram, platforms operated by Meta.

When you submit a lead form through one of our advertisements, we may receive the information you provide, including your name, phone number, email address, and project details.

We use this information to respond to your inquiry, provide information about our pergola products, and help schedule consultations.

Submitting a lead form does not automatically enroll you in recurring marketing text messages. Where consent is required for promotional calls or texts, we will obtain it separately.

Meta may also process information under its own privacy policy, available at https://www.facebook.com/privacy/policy/.

4. How We Share Information

We may share information with trusted service providers when necessary to operate our business, including providers that assist with:

Website hosting and maintenance
Customer relationship management
Appointment scheduling
Email and communication services
Payment processing
Advertising and website analytics
Product ordering, delivery, and installation coordination

We may also share information when required by law or to protect our legal rights.

We do not authorize service providers to use your personal information for unrelated purposes.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality, understand visitor activity, and measure advertising performance.

If we use advertising technologies such as the Meta Pixel or Google Analytics, those services may collect information about interactions with our website.

You may be able to manage cookies through your browser settings or through privacy controls provided on our website, where available.

6. Email, Phone, and Text Communications

When you contact Perfect Pergolas or request a consultation, we may communicate with you by phone or email regarding your inquiry or project.

We may also send text messages where you have provided appropriate consent or where otherwise permitted by law.

If you receive marketing emails, you may unsubscribe using the instructions provided in those messages.

If you receive promotional text messages, you may opt out by replying STOP.

We respect communication preferences and will honor applicable opt-out requests.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect the personal information we collect from unauthorized access, misuse, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, meet legal obligations, resolve disputes, or enforce agreements.

9. Your Privacy Choices

You may contact us to:

Request information about personal data we maintain about you
Request corrections to inaccurate information
Request deletion of your personal information, subject to applicable legal and business recordkeeping requirements
Opt out of promotional communications

We will review and respond to privacy requests as required by applicable law.

10. Third-Party Websites

Our website and advertisements may contain links to third-party websites or services.

Perfect Pergolas is not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review their privacy policies before submitting personal information.

11. Children's Privacy

Our website and services are intended for adults seeking home improvement products and services.

We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will take appropriate steps to delete it.

12. Changes to This Privacy Policy

Perfect Pergolas may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact: